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Ensuring the delivery of a better retail experience

Ensuring the delivery of a better retail experience

Get to know more

What we do

Planeta Learning and Development offer a range of bespoke courses to train your team and enhance your business performance.

In the current economic climate, it is more important than ever to react to the constantly changing environment and ensure team members are learning how to succeed. In a time when internal resources are scarce, it may be preferable to outsource and allow Planeta Learning and Development to tailor courses to your requirements.

What we do
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Who am I?

I am a retail specialist who is passionate about outstanding customer service and exceptional people development. I have completed the CIPD Level 7 Advanced Diploma in HR management and am an Associate CIPD member (Chartered Institute of Personnel Development).

What do I offer?

A range of courses created to cover many of
your business requirements
People Management
  • Managing Change

  • Recruitment and Onboarding

  • Performance Management / Appraisals

  • Delegation

  • Employment Law Update

Driving Sales and Reducing Costs

  • Adding Value via Customer Service

  • Improving Footfall and Conversion

  • Managing Customer Data Capture

  • General Induction

  • Profit Management

  • Security and Loss Prevention

People Support

  • Managing Conflict

  • Action Learning Group

  • Time Management

  • Managing Stress in the Workplace

  • Menopause Awareness

How will learning and development benefits your business?

1

Improved
productivity

2

Growth in staff motivation

3

Enhanced staff engagement

4

Decreased staff turnover

5

Increased profit

How will this be delivered?

All courses will be adapted to meet the specific and unique needs of your business and team. The content and delivery will be tailored to ensure it is appropriate for individual employees and directly related to your business needs. Planeta Learning and Development aims to link with your organisation’s values and maximise the learning opportunity.

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