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Managing Change

Businesses frequently send a directive from head office to branches, asking them to make a change. It might be a small change to operational processes or a massive structural change. They clearly specify what change they want the management to instigate, but they rarely explain how the managers can achieve these changes. This course will provide managers with the confidence to manage change effectively, efficiently and with minimal disruption.

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Course Outline

 

Aims

This course will help you to:

  • Manage change with minimal disruption to your business

  • Action change while you keep your team ‘onside’

  • Ensure change is successful

 

Objectives

How the aims will be achieved:

  • Identify different categories of change

  • Understand why change is necessary

  • Consider why change may fail

  • Explore different approaches to change management

 

Who will benefit from the training?

  • Managers and assistant managers who are required to conduct change

  • Junior managers / supervisors who are beginning their management journey

  • Key team members who demonstrate management potential

 

Why is the training important?

  • Change, if managed poorly, can create further problems, but

  • Successful change can improve business performance

  • Training in change management improves the skills set of managers

Course Programme

 

  • Introductions

  • Types of change

  • Perspectives of change

  • Why change can fail

  • Overcoming resistance

  • Communication

  • Approaches to change

  • Practical examples

  • Key points / Feedback

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